Terms and Conditions

Payments

Prices are in United Kingdom Pounds (GBP)

We accept payments through PayPal and via Stripe. We all also accept cheque payments, bank transfer and cash. Please contact us first if you wish to pay by cheque, bank transfer or cash.

We reserve the right to change our prices at any time.

Delivery and Postage

Currently Magnotherapy For Health is set up to supply mainland UK with free postage and packaging for orders placed over £50. For overseas orders, please contact us first to confirm we can ship to you and advise if there will be any further carriage to pay.

We will endeavour to process your order promptly. We aim to dispatch your products within 3-5 working days. Occasionally we may be out of stock on an item, but we will keep you informed and advise when your goods are dispatched.

Orders will be sent by First Class standard delivery using Royal Mail. A proof of postage will be obtained. Occasionally we will consider that it is more suitable to send products out by special delivery, however this will be at our cost and not yours (for example where there is a higher financial value of order being posted)

Returns, Size Exchanges and Cancellations

If you change your mind, you can return your purchase (unused, with any protective film intact and in it's original packaging) to us within 14 days of receiving your order. You should also include a copy of your original proof of purchase.

Please return your product to:

Magnotherapy For Health

52 St Pegas Road

Peakirk

Peterborough

PE6 7NF

The cost of returning goods to us for a refund is the responsibility of the purchaser. We do not accept responsibility for return postage costs or items lost or damaged in transit to us or in any other circumstances beyond our control, except at our discretion.
Size exchanges: If you require a differently sized product, please return your unworn purchase to us within 28 days of receipt. We will then dispatch the new sized product straight away. If in doubt, please feel free to contact us first.
Cancellations: You can cancel an order by contacting us via our contact page or calling us on 07887 747 820

If your order has already been dispatched, please return your purchases to us within 7 days to the returns address above. -The cost of returning the goods is the responsibility of the customer.

Statutory Rights

These Terms and Conditions of sale do not affect your statutory rights

Guarantees

We have a 6 month guarantee against faulty parts and workmanship on all of our bioflow magnotherapy products, please note a proof of purchase is necessary. The properties of the bioflow magnets are guaranteed for life.

Please note: All of our products are water resistant only unless otherwise stated in the product description.